Privacy Policy

Our Privacy Policy

• Data Collection Practices:

  Our data collection practices are transparent and governed by strict standards. When you interact with Sanvi Holidays through our website, mobile app, or other sales channels, we may collect a range of personal and sensitive information to enhance your experience and facilitate seamless travel services. This includes but is not limited to your name, contact details, travel preferences, financial information for payment processing, and even sensitive data like health information if voluntarily provided.

• Our data collection practices are transparent and governed by strict standards. When you interact with Sanvi Holidays through our website, mobile app, or other sales channels, we may collect a range of personal and sensitive information to enhance your experience and facilitate seamless travel services. This includes but is not limited to your name, contact details, travel preferences, financial information for payment processing, and even sensitive data like health information if voluntarily provided.

• We collect data through various channels, both directly and indirectly. Direct collection occurs when you provide information through forms on our digital platforms or during in-person interactions. Indirect collection may involve data obtained from travel agents, social media platforms, or authorized representatives. Additionally, we may gather information from public sources and professional networking sites to enhance our understanding of your preferences and requirements.

Lawful Basis for Data Processing:

• The processing of your personal data is carried out on lawful bases, including contractual obligations, consent, legitimate interests, and legal requirements. We utilize your information for various purposes, such as fulfilling travel services and bookings, processing payments securely, conducting marketing activities, providing customer support, and ensuring compliance with legal and regulatory obligations.

• Sharing Personal Data:

  Sharing your personal data is conducted judiciously and with utmost consideration for privacy. We may disclose your information to travel service providers, IT suppliers, competent authorities, and credit reference agencies for risk assessment and fraud prevention. In cases of restructuring or acquisition, data may be shared with relevant entities while ensuring continued adherence to privacy standards.

• Cross-Border Data Transfer:

  Cross-border data transfer may occur to countries where we operate or engage in business activities. However, we ensure that appropriate safeguards are in place to protect your data during such transfers. Our commitment to data security is unwavering, and we implement robust technical and organizational measures to safeguard your information from unauthorized access or misuse.

• Data Protection Rights:

  Your data protection rights are paramount to us. You have the right to access, correct, or erase your personal data, request processing restrictions, and avail data portability options. We adhere to a comprehensive data retention policy, retaining personal data only for the duration necessary for the intended purposes and as required by applicable laws.

• Changes to Privacy Policy:

  As part of our commitment to transparency, any changes to this Privacy Policy will be promptly communicated on our website. For any inquiries, requests, or feedback regarding your personal data, we encourage you to reach out to us at info@sanviholidays.com.

• Cookie Policy:

  Sanvi Holidays Cookie Policy

• Our website employs cookies to enhance user experience and optimize website functionality. By consenting to the use of cookies, you enable us to provide personalized services and analyze website traffic patterns to improve our offerings.

• Cookies serve various purposes, including essential functionalities, analytics, and targeted advertising. You have the option to control or delete cookies through your browser settings, although this may affect certain website features.